About Us

First Class Flooring - Areas

We are based in Guildford and provide our domestic and commercial carpet and flooring service for customers across most of Surrey and London, including; Egham, Staines, Chobham, Ascot, Winchester, Surrey Hills, Slough, Windsor, Bracknell, Reading, Basingstoke, Farnborough, Aldershot, Farnham, Haslemere, Guildford, Godalming, Crawley, Horsham, Leatherhead, Epsom, Croydon, Mitcham, Hounslow, Brentford, Twickenham, Kingston Upon Thames, Esher, Wimbledon and Richmond.

First Class Flooring - Feedback

As you can see from our customer feedback page, we are fully vetted members of Checkatrade with a 100% customer satisfaction record. No matter what your requirements, we are confident we will have the solution.

First Class Flooring - Quotes

We offer free quotations and advice. Please call us on 07746 344044.

First Class Flooring - About Us

Background

At First Class Flooring, we understand how much a new carpet or flooring can make a difference to a home, this is why we ensure that we listen to our customers and understand what their carpet is for, if it will be walked on lots, if there are children or animals at the home and things like that. When we find this out it means we can recommend the best carpet and flooring for their needs, ensuring it will look good and last for years to come.

Value for money

First Class Flooring are proud to have the reputation as a carpet company in Guildford that is committed to quality, value and choice. We like to be able to offer our customers a refreshing alternative to the high street chains with pushy sales staff – instead we take time to understand the needs of our customers and answer any questions they have.

Reputation

We are proud to be an independent company and pride ourselves on the repeat business and recommendations we get from local home and business owners – we feel this is not just down to our excellent quality flooring and carpets but also due to the fact we are a company that cares.

Aftercare

We also pride ourselves on our after care service, so in the unlikely event that there is a carpet that needs a restretch or some flooring that needs a tweak we will do our utmost to rectify any problems.

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How it works

Our basic operational methods are as follows:

Step 1

Get in contact with First Class Flooring to arrange a measure with one of our experienced, friendly estimaters, They can get an idea of the floor coverings you are looking for and book a sutible and convienient time for yourselfves. We offer a completely free consultation.

Step 2

We arrive on time to your premises with our pattern books. We will then listen to your requirements and advise you the best floor covering for your premises. You can then match our samples to your furniture, curtains and wall coverings to ensure you have made the right choice.

Step 3

Our estimator will measure the areas required and work out the most economical way to save you money and ensure we can offer you the best price.

Step 4

Once we have worked out exactly how much floor covering you require we can give you a quote on site or depending on the size of your requirements we may need to take your measurements back to our office and prepare your quote and send it to you via email.

Step 5

Once you confirm the go ahead we will then ask for a deposit to secure a date and allow us to confirm stock and book in a suitable date for installation.

Step 6

On the day you will be greeted by our experienced and friendly staff who will listen to any questions you may have and then carry out the installation in a clean, tidy and professional manner. We can remove and dispose of all you old floor coverings and also move and resite all furniture. They will leave your home back as it was and all hoovered.

Step 7

Once you are completely satisfied with the work we will then ask for the final payment.

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Please telephone us on 07746 344044 for more information.

We will do our best to answer any questions you may have.

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